FAQs about Gymnastics & Parties | Monarchs National Gymnastics Training Center

Frequently Asked Questions

Hi there! Have some questions about our company? Find the answers below.

What are your business hours?

Office
Monday–Friday: 9:00 AM – 6:00 PM
Saturday:9:00 AM – 12:30 PM
Gym Closure Hours
Monday–Frida Until 8:30/9:00 PM
**Saturday:**
* **9:00 AM – 12:30 PM** (regular hours)
* **Private events after 12:30 PM**
**Sunday:**
* **Private events only**
For more details, **email us anytime!**
How do I renew my subscription?

To renew your subscription, simply **log in to your account** and **register for your desired class**.
If you have any questions or need assistance, please contact us—we’re happy to help!
What type of payment methods do you accept?

We accept the following payment methods:

Credit Cards
Checks

Cash
Can I get a full refund?

Yes — we value our customers and always aim to provide a positive experience. While we do have refund policies in place, we are **typically flexible** and review requests on a case-by-case basis. If you need assistance, please reach out and we’ll be happy to help.
What is your return policy?

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I can’t find my original receipt. What should I do?

If you can’t locate your original receipt, simply log in to your account to view your purchase history.
If you still need help, contact us and we’ll be happy to assist you.